Return Policy

Your satisfaction is important to us at Teaselhome. That’s why we offer returns or exchanges on eligible items within 30 natural days from delivery.

Return & Exchange Timeframe

• All return or exchange requests must be submitted within 30 days of delivery.

• Requests made after 30 days will not be accepted.

Eligibility for Returns & Exchanges

To qualify, items must:

• Be unused, unwashed, and in original condition

• Be returned in the original packaging

• Include the order number or proof of purchase

Non-Returnable & Non-Exchangeable Items

We do not accept returns or exchanges for:

• Items that do not fit due to incorrect measurements provided by the customer

• Items that have been used, washed, damaged, or altered

• Clearance, final sale, or promotional items

• Returns sent without prior authorization

⚠️ Please carefully review our measurement guide before ordering. Sofa covers are sizing-sensitive, and we cannot be responsible for sizing errors caused by incorrect measurements.

Exchanges

• Exchanges are allowed once per order, subject to product availability

• Customers are responsible for return shipping costs

• Replacement items will be shipped after the original item is received and inspected

Refunds

• Refunds are processed only after the returned item has been received and inspected

• Approved refunds will be issued to the original payment method

• Original shipping fees are non-refundable

• Return shipping costs are the customer’s responsibility

Return Shipping

• We do not provide prepaid return labels

• Customers must use a trackable shipping method

• We are not responsible for lost or delayed return shipments

How to Request a Return or Exchange

Please contact our support team at support@teaselhome.com and include: 

• Order number

• Reason for return or exchange

• Photos of the item (if requested)

Once approved, we will provide return instructions.